Food delivery giant Zomato has increased its platform fee from Rs 12.5 to Rs 14.9 per order, marking a 19.2% rise as the company aims to enhance its profit margins. This move comes as the food delivery sector anticipates a slowdown in growth compared to previous periods.
The platform fee, a fixed charge applied to each order in addition to delivery fees and taxes, has seen a gradual increase over the years. Starting at Rs 2 in 2023, Zomato has incrementally raised it to the current Rs 14.9, following previous hikes from Rs 10 to Rs 12 and then to Rs 12.5 in September 2025. This strategy allows Zomato to bolster its financials by balancing rising delivery costs and logistics investments.
Similar to Zomato, competitor Swiggy had increased its platform fees to Rs 15 in the previous year, showcasing a trend of additional charges being introduced by food delivery platforms to enhance per-order profitability. The consistent rise in Zomato’s platform fees underscores its approach of gradual monetization, leveraging small increments across a large order volume to drive financial performance.
With the food delivery business reporting a 29% year-on-year growth in Q3FY26, reaching Rs 2,676 crore, and Zomato’s overall revenue standing at Rs 16,315 crore with a net profit of Rs 102 crore, the platform fee increase aligns with the company’s strategy to sustain growth amidst evolving market dynamics.
Source: Entrackr : Latest Posts