Uber has announced the discontinuation of its Shuttle service in Delhi NCR, marking the end of its bus-based commute offering in India. The decision to halt the service comes after low ridership and high operating costs led to similar exits from Mumbai and Hyderabad last year.
Shuttle, which allowed users to pre-book seats on fixed-route buses for office commutes between New Delhi, Gurugram, and Noida, will cease operations on March 27. Despite its closure, Uber is strategically shifting its focus to Employee Transportation Services (ETS) to meet the growing demand for corporate commute solutions.
An Uber spokesperson stated, ‘Shuttle helped us build valuable insights in high capacity mobility, which we are now leveraging in the ETS segment. This move aligns with the shift towards a fast-growing corporate commute sector with predictable demand and higher utilization.’
This shift towards ETS services follows Uber’s recent infusion of nearly Rs 3,000 crore into its Indian subsidiary, reflecting the company’s commitment to adapting to evolving market needs. The consolidation of financial statements for FY25 showed a significant decline in net revenue from ride-hailing, falling from Rs 807 crore in FY24 to Rs 88 crore in FY25.
Source: Entrackr : Latest Posts