Swiggy, a leading food delivery platform, has partnered with Sarvam to launch a new voice ordering feature in Indian languages for food and quick commerce services. This functionality allows users to seamlessly order food and groceries, as well as book tables, by simply speaking in their preferred Indian language.
The innovation leverages Sarvam’s AI assistant, Indus, to enable this voice-based ordering experience across Swiggy, Instamart, and DineOut platforms. Additionally, Razorpay is integrated into the process, ensuring smooth and secure transactions.
This collaboration aims to enhance user convenience and accessibility, catering to the diverse linguistic preferences of customers in India. By introducing voice-based interactions, Swiggy is simplifying the ordering process and setting a new standard for technological innovation in the food and quick commerce industry.
Source: Tech-Economic Times