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AI startup Sarvam AI has partnered with EkStep Foundation and AI4Bharat to introduce ‘Listen at Scale,’ a program that utilizes multilingual voice agents for seamless two-way conversations in various local languages across India. Within 31 days of its launch, the program successfully engaged approximately 50 lakh users in crucial sectors like healthcare, agriculture, and governance. This approach facilitated verification processes, enabled efficient feedback mechanisms, streamlined grievance redressal, and provided valuable policy insights.
Source: Tech-Economic Times