Enterprise tech startup SuperOps laid off approximately 60 employees in April 2026 as part of a restructuring effort aimed at improving operational efficiency and accelerating its shift to an AI-first organisation.
The cuts represent nearly 30% of the company’s total workforce and were drawn largely from its engineering team of close to 100 employees. SuperOps confirmed the layoffs to Inc42, following an initial report by Moneycontrol.
Founded in 2020 by Jayakumar K and Arvind Parthiban — both formerly of Freshworks and Zoho Corporation — SuperOps operates an AI-native, cloud-based platform serving managed service providers (MSPs) and internal IT teams. Its platform combines professional services automation (PSA) and remote monitoring and management (RMM) tools, offering features such as ticketing, client management, billing, endpoint monitoring, patch management, and network monitoring. The company also offers an AI assistant called Monica, which automates routine tasks such as ticket summarisation and report generation.
The restructuring is intended to align the company’s structure with its long-term AI-focused product roadmap, with a sharper emphasis on automation and AI-led development. SuperOps has raised over $54 million to date, including a $25 million Series C round in 2025 led by March Capital.
The move comes amid a broader wave of AI-driven workforce reductions across the industry. Indian startups Acko and Livspace have also announced layoffs in recent months, citing increased reliance on AI and automated processes. Globally, Amazon, Microsoft, Meta, and Oracle have each announced significant job cuts this year as they increase spending on AI infrastructure.
India’s Economic Survey 2025-26 flagged that while AI can boost productivity, it also poses risks of labour displacement, particularly in the country’s IT and BPO sectors — a concern that developments like SuperOps’ restructuring may reinforce.
Source: Inc42 Media