Conversational AI platform Gupshup faced a 52% decline in profits for the fiscal year ending March 2025, following a slight decrease in its operational scale post a robust FY24. The company’s India revenue dropped by 5.3% to Rs 1,943 crore from Rs 2,051 crore in the previous fiscal year.
Gupshup caters to over 50,000 businesses in 130 countries, processing 120 billion messages annually across various platforms. Its revenue sources include mobile messaging services, text-based advertising, and software development charges. In FY25, the firm earned a total income of Rs 1,957 crore, with non-operating income contributing Rs 14 crore.
Despite stable overall expenses, a 50% decrease in net profits to Rs 26 crore in FY25 was attributed to the decline in operational scale. The company’s ROCE and EBITDA margin were reported at 12.72% and 3.91%, respectively.
With a focus on financial discipline and efficiency under new Chief Financial Officer Ravi Dugar, Gupshup aims for a more stable growth trajectory ahead.
Source: Entrackr : Latest Posts